Leadership Expert, Keynote Speaker, Executive Facilitator

Colleen Kettenhofen’s Demo Videos (Scroll down)

An award-winning speaker, author, and former #1 top sales producer, Colleen Kettenhofen is in high demand. A frequent media guest, Colleen has delivered over 1,100 entertaining programs in 48 states and five countries. An expert on workplace culture, Colleen says, “When adversity strikes, a lot of people hit the ground running or they just hit the ground. And the difference lies in how we bounce back. In these tough times we find ourselves in challenging predicaments, whether it’s managing difficult employees, navigating change, improving public speaking skills or something else. How do you use adversity to bounce back higher? Use your pain to propel you forward.”

Colleen Kettenhofen’s interactive results-oriented programs deliver a distinct message–and they’re customized to your needs. No two are alike. Colleen incorporates role playing, success plans for accountability, and action learning – solving real problems at work, so that participants apply what they’ve learned and take ownership.


Colleen Kettenhofen’s Leadership Demo Video

Program title: Secrets Your Boss Isn’t Telling You.

What if you could know what your boss is thinking? Their top concerns, worries, professional likes and dislikes? Who they want to hire, promote, or fire and why? And what if you’re a student about to enter the workforce, or already in it? As an author, award-winning speaker, and workplace expert, Colleen Kettenhofen has delivered more than 1,100 entertaining programs in 48 states and five countries. She has interviewed over 200 managers and a handful of top executives and CEOs to find out job-critical secrets about employees that bosses don’t share easily. Many revealed details of what they expect and, more importantly, don’t expect from their employees. Armed with this insight–whether you’re in the workforce, or a student, or both,–you’ll be better prepared to communicate successfully with others. Maybe you’ll receive more recognition–or even a raise!

*Please note: this demo video is simply an illustration or “audition” of Colleen’s keynotes, breakout sessions, and seminars on leadership, dealing with difficult people, and improving communication and morale.

 


 How to Tune Up Your Team To Do Anything!

Keynote, Breakout Session, or Training Seminar

Forward-thinking leaders have discovered the same traits that make a successful sports team often work in a business environment as well. Colleen’s fun, interactive, and in-demand leadership program is for managers, team leaders, and others wanting to establish greater trust, credibility and communication. In Colleen Kettenhofen’s longer session, here’s a sample of what you will learn:

  • Effective leadership: how to improve productivity and avoid conflict
  • Establish greater trust and communication between you and your team
  • Managing difficult people: what to say, what not to say, and how to say it
  • New! The disastrous effect of keeping a difficult person on the team
  • How to delegate more effectively
  • How to empower your people and present information in a positive light
  • How to coach and motivate for better performance — even when managing volunteers
  • Top 10 leadership traits successful leaders must master…and much more!

and much more!

Role playing and giving feedback is optional. Colleen shows you exactly what to say, what not to say and how to say it. This effective leadership program is designed to be high-energy, informative and interactive.


How to Effectively Manage People…

Especially Managing Difficult People!

Keynote, Breakout Session, or Training Seminar

Many managers, supervisors, and team leaders are promoted to leadership positions based on their “hard skills” or technical skills. Yet many of them have never had training in communication, conflict resolution, and managing people. Especially managing difficult people! Many managers/supervisors report that managing difficult employees is their greatest challenge. In Colleen Kettenhofen’s longer program on managing people, here is a sample of what you will learn:

  • Discover 22 time tested strategies for motivating and managing difficult people
  • 10 do’s and don’ts for effectively managing people
  • New! 6 secrets for managing friends and former colleagues
  • How to give constructive criticism without putting your employee on the defensive
  • How to conduct more powerful performance reviews when managing people…guaranteed!
  • Managing workplace negativity: the gossip, whiner/complainer, blamer, work-the-system worker and more
  • How to interview and hire the best employees
  • How long should a job interview last
  • 9 facts you must document when managing difficult people and why
  • How to motivate Generation X, Y, Boomers and Radio Agers

and much more!

Colleen Kettenhofen acts out the work-the-system worker, crier, whiner, gossip and more. With her high energy and engaging conversational style, she shows you exactly what to say and what not to say when managing people and managing difficult employees. Role playing and practicing giving feedback is optional. You’ll walk away with easy, real-world strategies you can apply immediately. This program is designed to be highly informative, interactive and fun. (Keynote, breakout session, or training seminar).


7 Magic Prescriptions for Making Difficult People Disappear!

Keynote, Breakout Session, or Training Seminar

Snipers, gripers, exploders…oh my! Sooner or later, we all have to deal with difficult people. A difficult employee, difficult customer, difficult co-worker, or difficult neighbor! With her energetic and engaging conversational style, Colleen Kettenhofen uses role-playing and scenario based training giving participants easy, practical tips they can use that very same day. In Colleen’s longer program here’s a sampling of what you will learn:

  • Discover what makes people tick, and what ticks them off!
  • Recognize 16 reasons why difficult people think, talk, and behave the way they do.
  • New! What you can and can’t, do about difficult people
  • 7 proven strategies for dealing with difficult people, guaranteed!
  • Dealing with snipers, exploders, know-it-alls, blamers, criers, gripers, and other difficult people
  • How to give constructive criticism without putting criers, exploders and others on the defensive
  • And, might I be a difficult person? Oh my!

Find out in this exciting high-energy, high-content difficult people program. Participants walk away with easy, practical tips that can be applied that very same day. Role playing and giving feedback is optional.

 


 

Achieving Personal and Professional Success:

Relax, Refuel, Recharge!

Keynote, Breakout Session, or Training Seminar

In this fun, upbeat, and informative program, Colleen Kettenhofen gives real-world examples and practical strategies for anyone wanting to improve confidence, increase productivity and morale. Discover how to overcome procrastination, worry, and reduce stress! In her longer program, here’s a sample of what you will learn:

  • Recognize how to stop your own self-sabotaging thought patterns
  • Discover 2 proven principles for boosting your self-esteem. Guaranteed to work if you apply them.
  • 8 foods to boost your mood, increase energy, and reduce depression
  • New! Top brain foods to boost your mental acuity
  • 10 communication pitfalls to avoid when dealing with difficult people at work, at home, and why!
  • 12 most persuasive words in the English language and how to use them to gain the attention and respect of higher-ups
  • How to overcome procrastination and worry, and get things done!
  • Easy! How to be more credible, persuasive and assertive without being perceived as pushy

and much more!

This interactive workshop gives participants practical tools for polishing professional image, improving self-esteem and increasing energy. Role playing and giving feedback is optional but recommended in breakout sessions and training seminars.


Bounce Higher Presentations: How to Hit a Home Run with Even the Toughest Audience

Breakout Session or Training Seminar

Colleen Kettenhofen shares humorous stories and gives real-world down-to-earth examples from over 24 years as a professional speaker and sales person. What you will learn:

  • 6 easy strategies for overcoming nervousness and developing confidence
  • How to handle a hostile audience and questions you don’t know how to answer!
  • New! What to do so you won’t blank out
  • Proven-to-work presentation skills strategies when your audience doesn’t like you, your product/message, or service
  • 7 do’s and don’ts for slides and other visual aids
  • How to be more persuasive and entertaining even if you’re presenting technical material
  • How to tailor your presentation before you present
  • Why rehearsing can minimize nervousness 75%…like magic!
  • How to easily and creatively organize a presentation

and much more!

This presentation skills workshop is designed to be high-content, fun and interactive in a safe, encouraging environment guaranteeing participants walk away with proven tips they can apply immediately. Videotaping is optional.


Introducing Colleen Kettenhofen’s Video Testimonials!

Conference participants share new tools they’ve learned from Colleen Kettenhofen’s programs that they can apply immediately at work and at home on:

  • successfully dealing with difficult people
  • overcoming procrastination and worry
  • how to learn from past failures and mistakes
  • successfully managing and supervising people

Colleen Kettenhofen is a speaker, author, and trainer, who has presented over 1000 programs to top associations and corporations in 47 states since 1995. She is contributing author of The Masters of Success, as featured on NBC’s Today Show, along with Ken Blanchard, Jack Canfield and others. Colleen has authored over 40 popular articles having been quoted in magazines and newspapers around the country. Popular topics: dealing with difficult people, managing people, leadership, motivation, and public speaking. Colleen scores extremely high on evaluations! Her customized programs are information-packed, interactive, and fun.

Colleen provides participants with real-world examples and proven strategies they can use immediately. The emphasis is on results. Call Colleen today at (971) 212-0479 to guarantee your event is a success!”


“Celebrating Life and Strength as a Cancer Survivor

Keynote or Breakout Session

Colleen Kettenhofen, a Phoenix, Arizona-based motivational speaker, author and 20 year cancer survivor, shares how cancer changed her life, the life of other cancer survivors, and how it can positively change yours. She is the author of two books, “Secrets Your Boss Isn’t Telling You,” and “Adopting Joy,”  as well as 10 popular audio programs. Expertise: leadership, managing people, dealing with difficult people, change/stress management, and presentation skills.

In this warm and inspiring program, Colleen Kettenhofen shares personal experience and anecdotes of her own journey from living her dream life, to being diagnosed with cancer, and successfully bouncing back 17 years later. She shares:

  • Real world examples, practical advice, and easy strategies for how to turn a negative into a positive in any area of your life…guaranteed!
  • Colleen’s compelling true stories are riveting, and serve as a wake-up call igniting passion, purpose and motivation.
  • Beneficial for anyone wanting to improve morale, well being, and take back control of their life!

After this program, participants will be able to:

  • Experience greater gratitude, overall happiness and fulfillment
  • Step back and analyze any stressful situation from an outside, more positive perspective
  • Let go of past mistakes but never “lose the lesson”
  • Easily establish more balance in work and home life

This program on “Celebrating Life and Strength as a Cancer Survivor” is also beneficial and inspirational for friends and family members of cancer survivors.