Communication Leadership Skills
"The way we communicate with others and with ourselves ultimately determines the quality of our lives." ~Tony Robbins During my seminars on Communication Leadership Skills, I am often told that…
What DO Bosses Want from Employees? Team Players!
What do bosses want from employees? Team players! In conducting in-depth conversations with hundreds of managers, supervisors and CEOs, this is part 2 in a series. Part 1 talked about…
Offer Leadership Development Programs for All
Many organizations provide leadership development programs for those with a managerial title. Yet salespeople, IT personnel, engineers and others yield great influence and can offer tremendous support to a company…
10 Tips on Becoming a Good Manager
Leaders must be close enough to relate to others, but far enough ahead to motivate them. ~John C. Maxwell Good managers are not made overnight. It takes time and energy…
Managing Conflict in the Workplace
The harder the conflict, the more glorious the triumph. ~ Thomas Paine One of the most frequent questions I get asked is, "What are some tips for managing conflict in…
Dealing with Difficult Personalities within a Team
From the overly confident to the overly negative, dealing with difficult personalities is a skill every team member should master. "Strange is our situation here upon earth. Each of us…
Improving Staff Retention
There are two things people want more than sex and money... recognition and praise.~Mary Kay Ash Hiring great people is a critical part of ensuring your organization's success. However, if…
6 Tips To Build a Better Team
Coming together is a beginning. Keeping together is progress. Working together is success.~ Henry Ford As Halford Luccock once said, “No one can whistle a symphony. It takes a whole…
Colleen's Quick Sales Tip for Today
Look at each customer as a person. Explain how yourproduct or service adds value to them based on what theywant. Have the attitude that you are helping people getwhat they…
Tune Up Your Team! 6 Reasons Teams Fail
One of the main reasons why teams fail is because the people on the team don’t like each other. All it takes is a personality conflict, and if the team…
